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For ProvidersA referral partner that handles the details
Refer your patients for diabetic shoes, compression garments, and CGM devices with confidence. We take on benefit verification, prior authorizations, documentation, and ongoing reauthorizations — so your staff doesn't have to.
Less administrative burden for your practice
We own the paperwork
Benefit verification, prior authorizations, and supporting documentation are handled by our team and payer specialists.
Proactive reorders
We track when patients are due for new shoes, garment renewals, or sensor changes, remind them when it's time to reorder, and handle reauthorizations.
Better patient experience
Free fittings, clear communication, and home delivery mean your patients are well cared for and supplies arrive on time.
Simple to start, easy to manage
Send us a referral and we take it from there — keeping you informed at each step.
- Submit the referral. Indicate the products needed (shoes, compression, CGM) and the patient's information.
- We verify benefits with the patient's payer and determine coverage and eligibility.
- We gather documentation, coordinating with your office for any prescription or chart notes required.
- We deliver & maintain. Supplies ship to the patient, and we remind them when it's time to reorder and handle reauthorizations going forward.
What we need from you
- Patient name & contact information
- Insurance information
- Product(s) requested
- Relevant diagnosis or chart notes, if available
Free in-house training for your team
New to referring DME, or onboarding staff? Our specialists come to your office — or train your team virtually — covering product knowledge, fitting and measurement, documentation, and the referral workflow.
- Product knowledge & identifying candidates
- Fitting & accurate measurement
- Documentation, compliance & referral workflow
- On-site or virtual — at no cost to your practice
What your team gains
- Fewer denials from cleaner documentation
- Confident, accurate measurements the first time
- A simple, repeatable referral process
- A dedicated point of contact for questions
What your patients can receive
Provider FAQ
How do I refer a patient?
Submit a referral through our online form, or call or fax our team. Indicate which products are needed (diabetic shoes, compression garments, or CGM) along with the patient's information.
What do you need from my office?
Patient name and contact information, insurance details, the product(s) requested, and any relevant diagnosis or chart notes. We'll reach out if anything else is needed.
Will my staff have to manage the paperwork?
No. We handle benefit verification, prior authorizations, and supporting documentation — and keep your office informed at each step.
How do patients receive their supplies?
Supplies ship directly to the patient's home, and we remind patients when it's time to reorder and handle reauthorizations so therapy doesn't lapse.
Refer a patient today
Give your patients access to the supplies they need — without adding to your team's workload. We'll keep you in the loop every step of the way.