Getting the supplies you need should be simple — and staying on top of them should be even simpler. That's why we built the Quantum Medical Supply patient portal: one secure place to check your order status, reorder supplies, confirm your eligibility, and keep up with what's new. Here's everything it can do and how to get started.
What you can do in the portal
Your portal puts the essentials right at your fingertips, 24/7, from your phone, tablet, or computer:
- Check your order status. Track every order in real time — from approval and processing to shipment and delivery — so you always know when your supplies will arrive.
- Reorder supplies. Running low on diabetic shoes, compression garments, or CGM supplies? Reorder in just a few taps, without a phone call.
- Check your eligibility. Confirm what your Medicare or commercial insurance covers and see exactly which supplies you qualify for.
- Stay up to date. Get the latest on new products, offers, and services we provide — all in one place.
Why patients love it
Managing durable medical equipment usually means phone calls, hold music, and keeping track of renewal dates yourself. The portal takes that off your plate:
- No waiting on hold. Handle reorders and status checks the moment you think of them.
- Fewer missed refills. See what's due and reorder before you run out, so coverage never lapses.
- Everything in one place. Orders, eligibility, and product updates live together — not scattered across emails and paperwork.
- Secure and private. Your information is protected behind your own login.
How to get started
- Already a patient? Head to the patient portal login and sign in with your account.
- New to Quantum? Start by checking your eligibility — we'll verify your benefits for free and help you set up your account.
- Need a hand? Call us at (800) 704-6515 or email orders@quantummedicalsupply.com and our team will walk you through it.
You can reach the portal any time from the Patient Login link at the top of every page on our website.
A quick note: Portal features and available options may depend on your account, plan, and the products you receive. Eligibility and coverage vary by individual circumstances — the fastest way to know what you qualify for is to let us check for you.
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